GENERAL SHIPPING INFORMATION
All US mail carriers are currently experiencing delays due to high order volume and labor and supply shortage. FUN FACTORY cannot guarantee that any orders will arrive within the projected window, including those with express shipping. We're doing our best and appreciate your understanding.
We offer the following options at checkout:
- FREE USPS FIRST CLASS MAIL SHIPPING available on all orders.
- USPS Priority Mail: $25.00
- USPS Express: $45.00
- UPS Next Day Air*: $75.00
Signature Confirmation service is available at checkout for FREE along with all shipping options. This service is highly recommended to protect valuable purchases and privacy. Tracking information is provided with all orders. Fun Factory is not responsible for lost or stolen items.
*UPS cannot deliver to P.O. Boxes nor will guarantee Next Day Air Saturday delivery (varies by shipping location). Not available in AK and HI.
NOTE: Orders placed after 3pm will not be shipped until the following day. Saturday and Sunday do not count towards shipping times, i.e., a UPS Next Day order shipped Friday will not arrive until Monday.
Please allow 24 hours for tracking number(s) to activate.
FUN FACTORY USA currently ships to US addresses only. We also work with distributors in Mexico and Canada and would be happy to help those customers find a local retailer; contact us for more information.
Unfortunately FUN FACTORY is not able to offer expedited shipping to either AFPO or P.O. Boxes. These address types will be served by USPS Priority Mail only.
No orders will be processed the following US holidays. Orders must be placed by 1 p.m. PST the day before the holiday to ship before the closure. In the event a holiday falls on a Monday the order must be placed by 1 p.m. PST the nearest previous business day.
- Christmas Eve
- Christmas Day
- New Years Eve
- New Years Day
- MLK Jr. Day
- President's Day
- Independence Day
- Labor Day